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Privacy Policy

Last updated: January 27, 2026

At Keeps View, we understand that you're trusting us with some of the most personal and meaningful content you'll ever create. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, password, and profile information
  • Video Content: Video messages you record and upload to our platform
  • Recipient Information: Names, email addresses, and delivery preferences for your message recipients
  • Payment Information: Credit card details and billing address (processed securely through our payment partners)
  • Trusted Contacts: Information about individuals you designate to confirm delivery conditions

Automatically Collected Information

When you use our platform, we automatically collect:

  • Device information (type, operating system, browser)
  • IP address and general location
  • Usage data (features used, time spent, interactions)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Store and deliver your video messages according to your instructions
  • Process payments and manage your account
  • Communicate with you about your account, updates, and promotional offers
  • Ensure the security and integrity of our platform
  • Comply with legal obligations
  • Verify delivery conditions through trusted contacts

3. Video Content Security

Your video messages deserve the highest level of protection. Here's how we safeguard your content:

  • End-to-End Encryption: All video content is encrypted using AES-256 encryption before being stored on our servers
  • Zero-Knowledge Architecture: We cannot access the content of your encrypted videos—only you and your designated recipients can
  • Secure Storage: Videos are stored in geographically distributed, redundant data centers with enterprise-grade security
  • Access Controls: Strict internal access controls ensure only authorized personnel can access infrastructure systems

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With Recipients: When delivery conditions are met, your video messages are delivered to designated recipients
  • With Trusted Contacts: Limited information necessary to verify delivery conditions
  • Service Providers: With vendors who assist us in providing our services (payment processing, cloud storage, email delivery)
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (your data remains protected under this policy)

5. Data Retention

We retain your information as follows:

  • Video Messages: Stored until delivered and for a reasonable period afterward, or until you delete them
  • Account Information: Maintained as long as your account is active
  • Post-Delivery: Delivered messages may be retained by recipients according to their own preferences
  • Data Escrow: In case of service discontinuation, partner organizations will ensure message delivery as specified

6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information
  • Download a copy of your data
  • Opt out of marketing communications
  • Delete or modify your video messages before delivery
  • Close your account at any time
  • Request restriction of processing (where applicable under your local law)

7. Children's Privacy

Keeps View is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by relevant authorities.

9. Security Measures

We implement industry-standard security measures including:

  • SSL/TLS encryption for all data in transit
  • Regular security audits and penetration testing
  • Employee security training and background checks
  • Multi-factor authentication options
  • Continuous monitoring for suspicious activity

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a prominent notice on our platform. Your continued use of Keeps View after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

  • Email: privacy@keepsview.com
  • Address: Keeps View, Inc., Privacy Team, [Address]

For EU residents, you may also contact our Data Protection Officer at dpo@keepsview.com.